Politique de confidentialité

Last updated: January 1, 2026

Parts Panel operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Parts Panel is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information and transaction details.
  • Account information including your username, password, and preferences.
  • Transaction information including items viewed, cart additions, and purchase history.
  • Communications including information provided during customer support inquiries.
  • Device and Usage information including IP address, browser type, and interaction data collected through cookies.

How We Use Your Personal Information

We use your personal information to provide and improve our Services, process payments, fulfill orders, and manage your account. This includes arranging shipping, facilitating returns, and providing a customized shopping experience. We also use this information for security, fraud prevention, and to comply with legal obligations.

Mobile Messaging and SMS Compliance

If you opt-in to receive text messages from us, we use your personal information to send marketing and operational notifications. We value your privacy and are committed to protecting your data in accordance with mobile carrier policies.

  • Consent: Your mobile opt-in data and consent for text messaging will not be shared with any third parties or affiliates for marketing or promotional purposes.
  • Exclusion: This exclusion applies specifically to text messaging originator opt-in data and consent, which is kept strictly confidential and used only for the purposes you authorized.
  • Opt-Out: You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, such as:

  • With Shopify and other service providers who perform tasks on our behalf (e.g., payment processing, shipping, and data analytics).
  • With business partners for marketing and advertising purposes, as permitted by law.
  • To comply with legal obligations, such as responding to subpoenas or protecting our rights and the safety of our users.

Relationship with Shopify

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage and databases. They process your information to provide and improve their services, and you can learn more by visiting the Shopify Consumer Privacy Policy.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, or correct the personal information we hold about you. You may also manage your communication preferences, such as unsubscribing from promotional emails, at any time. To exercise these rights, please contact us using the details provided below.

Security and Retention

We implement reasonable security measures to protect your information, though no system is impenetrable. We retain your personal information only as long as necessary to provide you with Services, comply with legal requirements, or resolve disputes.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

Parts Panel
2416 Wyecroft Rd #1 Oakville, ON, L6L 6M6, CA Email: support@partspanel.com