Business address & location of work: 170 Wilkinson Road, Unit 10, Brampton, ON, L6T 4Z5
Title of position: Automotive Parts Clerk – Retail
Number of positions available: 1
Terms of employment: Permanent position
Schedule: 30 hours per week (Full-time)
Salary: $27/hour
About the role:
We are seeking an enthusiastic Automotive Parts Clerk to join our dynamic team and facilitate the seamless operation of a growing business. Key responsibilities include daily interaction with customers, suppliers and technicians, leveraging industry databases to accommodate both pre and aftersales queries.
Job duties:
· Unload, verify, and sort incoming shipments of new and used automotive parts/supplies, inspecting items for damage and ensuring accuracy of orders prior to distribution for internal usage;
· Identify, label and securely store parts in an organised and accessible manner, upholding warehouse order and cleanliness whilst assisting with display of merchandise;
· Maintain accurate record of purchase orders including type, quantity and location of parts in stock, utilizing in-house software to track inventory levels and initiate bulk or one-off purchases to replenish stock;
· Sell replacement, spare or upgraded OEM/CAPA aftermarket components for all major automotive brands (US, European and Asian markets), assisting retail customers in selecting most cost-effective solutions by effectively communicating product features, sharing technical knowledge and detailing applicable warranty information;
· Utilize Parts Panel Operating System and external vendor platforms to identify correct parts, process transactions and sell appropriate solutions direct to consumers and autobody repair shops;
· Respond to inbound customer calls concerning availability, price and condition of parts in an efficient and professional manner, delivering exceptional customer satisfaction to efficiently fulfil orders and promote customer retention;
· Address customer queries in both a retail setting and over the phone, troubleshooting vehicle compatibility issues or consulting manufacturer specifications to facilitate sales;
· Prepare and track work orders across all sales platforms, preparing domestic/international deliveries whilst arranging in-store collections with local customers.
Skills requirements:
· Education: Secondary (high) school graduation certificate
or equivalent experience
· Experience: 2 years to less than 3 years within automotive industry
· Language of work: English
· Computer and technology knowledge: Inventory control software, MS Office and Internet
Why join us:
· Be the face and voice of our vibrant in-store team;
· A supportive and collaborative work environment within a reputable company that values your contributions;
· Enjoy attractive benefits from day one, including corporate discounts and free onsite parking;
· Receive ongoing training and support for your professional growth with possible progression to supervisory position.
How to apply:
If you’re ready to share your passion for automobiles and exceptional customer service, we want to hear from you. Work within a stimulating environment and make a difference today by applying with a cover letter and your most recent resume to careers@partspanel.com
Please explore our website or call us on +1 800-790-4469 to learn more about the Parts Panel company, culture or upcoming development opportunities.
